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PRIVACY NOTICE
Last updated: February 06, 2004
We are sure that you do care how do we use and share information about you, and we appreciate your trust that we will do so carefully and sensibly.
This notice describes our privacy policy.
You Personal Information:
The information we learn from customers helps us personalize and
continually improve your shopping experience at Moscowstore.com. Here are the types
of information we gather that helps us personalize and
improve your shopping experience.
- Information You Give Us: We receive and store
any information you enter on our Web site or give us in any other way.
You might supply
us with such information as your name, address, and phone numbers; people to whom purchases have been shipped, including addresses
and phone number; content of reviews and e-mails to us; and financial information, including Social Security and driver's
license numbers. You can choose not to provide certain information,
but then you might not be able to take advantage of many of our features. We
use the information that you provide for such purposes as responding to your
requests, customizing future shopping for you, improving our stores, and
communicating with you.
NOTE: We do not collect your Credit Card information. Instead we have assigned two alternative E-comerce providers ans Sales agents to do so: 2checkout.com and Chronopay B.V.
- Automatic Information: We receive and store
certain types of information whenever you interact with us. For example, like
many Web sites, we use "cookies," and we obtain certain types of information
when your Web browser accesses Moscowstore.com.
Examples of the information we collect and analyze include the
Internet protocol (IP) address used to connect your computer to the Internet;
login; e-mail address; password; computer and connection information such as
browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to,
through, and from our Web site, including date and time; cookie number;
products you viewed or searched for. During some visits we may
use software tools such as JavaScript to measure and collect session
information, including page response times, download errors, length of visits
to certain pages, page interaction information (such as scrolling, clicks, and
mouse-overs), and methods used to browse away from the page.
A number of
companies offer utilities designed
to help you visit Web sites anonymously. Although we will not be able to
provide you with service if we cannot recognize
you, we want you to be aware that these tools exist.
- E-mail Communications: To help us make e-mails
more useful and interesting, we often receive a confirmation when you open
e-mail from Moscowstore.com if your computer supports such capabilities. We also
compare our customer list to lists received from other companies, in an effort
to avoid sending unnecessary messages to our customers.
- Information from Other Sources: We might
receive information about you from other sources and add it to our account
information. Examples of information we receive from other sources include
updated delivery and address information from our carriers or other third
parties, which we use to correct our records and deliver your next purchase or
communication more easily; account information, purchase or redemption
information.
Cookies? What's that?
- Cookies are alphanumeric identifiers that we transfer
to your computer's hard drive through your Web browser to enable our systems to
recognize your browser and to provide such features as Shopping Cart.
- The Help portion of the toolbar on most browsers will
tell you how to prevent your browser from accepting new cookies, how to have
the browser notify you when you receive a new cookie, or how to disable cookies
altogether. However, cookies allow you to take full advantage of many of
Moscowstore.com's features, and we recommend that you leave them turned on.
Do we share the information we receive?
Information about our customers is an important part of our
business, and we are not in the business of selling it to others. We share
customer information only as described below and with subsidiaries Moscowstore.com,
Inc. controls that either are subject to this Privacy Notice or follow
practices at least as protective as those described in this Privacy Notice.
- Agents: We employ other companies and
individuals to perform functions on our behalf. Examples include fulfilling
orders, delivering packages, sending postal mail and e-mail, removing
repetitive information from customer lists, analyzing data, providing marketing
assistance, providing search results and links (including paid listings and
links), processing credit card payments, providing customer service ans billing service provided by third party Credit Card processor. They
have access to personal information needed to perform their functions, but may
not use it for other purposes.
- Business Transfers: As we continue to develop
our business, we might sell or buy stores, subsidiaries, or business units. In
such transactions, customer information generally is one of the transferred
business assets but remains subject to the promises made in any pre-existing
Privacy Notice (unless, of course, the customer consents otherwise). Also, in
the unlikely event that Moscowstore.com, Inc., or substantially all of its assets
are acquired, customer information will of course be one of the transferred
assets.
- Protection of Moscowstore.com and Others: We
release account and other personal information when we believe release is
appropriate to comply with the law; enforce or apply our
Conditions of Use and other
agreements; or protect the rights, property, or safety of Moscowstore.com, our
users, or others. This includes exchanging information with other companies and
organizations for fraud protection and credit risk reduction. Obviously,
however, this does not include selling, renting, sharing, or otherwise
disclosing personally identifiable information from customers for commercial
purposes in violation of the commitments set forth in this Privacy
Notice.
- With Your Consent: Other than as set out
above, you will receive notice when information about you might go to third
parties, and you will have an opportunity to choose not to share the
information.
How secure is your information?
- We work to protect the security of your information
during transmission by using Secure Sockets Layer (SSL) software, which
encrypts information you input.
- It is important for you to protect against
unauthorized access to your password and to your computer. Be sure to sign off
when finished using a shared computer.
Children
Moscowstore.com does not sell products for purchase by children. We may sell
children's products for purchase by adults. If you are under 18, you may use
Moscowstore.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Moscowstore.com, your visit and any dispute over
privacy is subject to this Notice and our Conditions of Use, including limitations on damages,
arbitration of disputes, and application of the law of Russian federation.
If you have any concern about privacy at Moscowstore.com, please send us a thorough
description to feedback@moscowstore.com, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the
Conditions of Use will change
also. We may e-mail periodic reminders of our notices and conditions, unless
you have instructed us not to, but you should check our Web site frequently to
see recent changes. Unless stated otherwise, our current Privacy Notice applies
to all information that we have about you and your account. We stand behind the
promises we make, however, and will never materially change our policies and
practices to make them less protective of customer information collected in the
past without the consent of affected customers.
See also:
Conditions of use
Shipping
Return Policy
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